Asterisk GUI client software suite is designed to extend the functionality of the Asterisk PBX through platform-
independant web-client applications. Includes the VICIDIAL inbound/outbound call center application. The suite is scalable across multiple Asterisk servers.
The suite of software is designed to work with an Asterisk system that has Zap(T1/E1/PSTN),IAX or SIP trunks and SIP/IAX/Zap phones.
The main application within the astGUIclient suite is the VICIDIAL call center system. This includes a predictive dialer(with it’s own real-time agent web-client application) that can be added to Asterisk and is highly configurable with detailed logging. VICIDIAL can dial predictively and can also can function as an ACD for inbound calls, as well as blending inbound and outbound calling, or for Closer/Verifier calls coming from VICIDIAL fronters and even allows for remote agents that may only have a phone.
The software suite also includes installation instructions, full English and Spanish as well as ten other language versions of the web-clients and admin pages.